Why Facebook Can’t Fix Itself

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This article from The New Yorker dives into the longstanding content moderation troubles at Facebook. At heart is the difficulty of balancing a platform that values “free speech,” on the one hand, with policing and stopping the spread of hateful content on the other. The article’s author Andrew Marantz critiques Facebook at failing to adequately confront this issue and notes, “the company’s strategy has never been to manage the problem of dangerous content, but rather to manage the public’s perception of the problem.”

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